Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
yes they did take their time to explain and make sure I understand.
Did your loan officer make you feel comfortable and at ease?
Were your phone calls returned in a timely manner?
yes, all my calls were answered and when left message I got a call back right away.
Were you satisfied with the overall service that you received?Yes
Would you recommend us to others?Yes
Any additional comments?
they are very professional and friendly, I could have peace of mind within the entire process. thank you very much.