Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
Yes, everything was excellent, Betty and Debbie worked hard to help us understand everything and help us meet our needs when it came to this process
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
Yes, they took all the time we needed for us to understand!
Did your loan officer make you feel comfortable and at ease?
Yes, very comfortable they were very helpful
Were your phone calls returned in a timely manner?
Yes, they made sure to always answer the phone when we called and they always made sure to give us a call back if they couldn’t answer at the moment
Were you satisfied with the overall service that you received?Yes
Would you recommend us to others?Yes