Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
Yes, Peter explained the different options we had and worked out calculations for each so we were able to make an informed decision.
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
My loan officer was extremely thorough when explaining the aspects of my loan and the process. Even when I made him repeat his explanation he was very patient.
Did your loan officer make you feel comfortable and at ease?
Always
Were your phone calls returned in a timely manner?
Yes
Were you satisfied with the overall service that you received?
YesWould you recommend us to others?
Yes