Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
Did your loan officer make you feel comfortable and at ease?
Were your phone calls returned in a timely manner?
Were you satisfied with the overall service that you received?Yes
Would you recommend us to others?Yes
Any additional comments?
We would like to say that we will recommend others to use DML because of the exceptional customer service and professional demeanor of everyone we worked with. Anthony was from day one extremely helpful and positive. He made sure we had all of our questions answered and process go smoothly. We worked with Betty via email and on the phone and she was extraordinary as well. Jennifer and Vivian made sure we had the help we needed and were extremely responsive. We feel blessed to have had such a great experience and we will be forever grateful for all the guidance and assistance in buying our new home.