Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
Yes - information flow was fantastic as was the response time when situations changed and additional information was needed.
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
Yes - provided quick turnarounds on terms/pricing changes, hypotheticals based on changes in offer and market conditions.
Did your loan officer make you feel comfortable and at ease?
Yes - we felt like we had all of the information we needed and that we were getting things explained in a forthright manner.
Were your phone calls returned in a timely manner?
Were you satisfied with the overall service that you received?Yes
Would you recommend us to others?Yes
Any additional comments?
Have already recommended to a neighbor and family member who are looking for homes!