Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
Yes. Jim Pugliese and his Team are the most helpful, knowledgeable team I've ever come across.
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
Yes. Everyone was so communicative and willing to provide info and answer all of our questions.
Did your loan officer make you feel comfortable and at ease?
Yes. Jim took the time to make sure we knew exactly what we were getting into and all the aspects of the loan and the process.
Were your phone calls returned in a timely manner?
Yes. In all occasions, every time I called someone was ready and willing to help me. My calls were always taken and I never had to wait for a call back.
Were you satisfied with the overall service that you received?Yes
Would you recommend us to others?Yes
Any additional comments?
Thank you to Jim Pugliese, Christine, Debra and the entire Team at DML, we are now living out our dream of being homeowners!