Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
OMG, it was the easiest process. I received all the documents as they were being updated and had them at my fingertips.
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
With all the paperwork going back and forth, the team did not hesitate to explain anything I wanted clarification on.
Did your loan officer make you feel comfortable and at ease?
YES!!! He pointed me to the right direction with what had to be done before I can proceed.
Were your phone calls returned in a timely manner?
Yes phone calls and emails as well.
Were you satisfied with the overall service that you received?Yes
Would you recommend us to others?Yes
Any additional comments?
Everyone I dealt with was so amazingly nice and helped answer my questions. They walked me through it and made the process smooth. I cannot tell you enough how impressed I am with the whole process and would not hesitate to recommend your firm. Thank you again.