Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
Yes
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
Yes and he always took extra time to answer any additional questions and/or concerns.
Did your loan officer make you feel comfortable and at ease?
Jim was friendly, helpful,and patient. He always made me feel comfortable and at ease.
Were your phone calls returned in a timely manner?
Always
Were you satisfied with the overall service that you received?
YesWould you recommend us to others?
YesAny additional comments?
Jim and his team were a great help in the home buying process. We will highly recommend him to others.