Do you feel you were provided with enough information needed to make an informed decision regarding your loan?
I definitely was provided enough information regarding my loan. I was assisted every step of the way.
Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?
All information presented was in terms that I understood.
Did your loan officer make you feel comfortable and at ease?
My loan officer went above and beyond in assisting me through the process from start to finish.
Were your phone calls returned in a timely manner?
All phone calls were answered either on the spot, or within a short period of time.
Were you satisfied with the overall service that you received?Yes
Would you recommend us to others?Yes
Any additional comments?
I want to give Lisa M. special recognition for being extremely helpful and pleasant throughout the process. David also gave feedback when needed. I would definitely recommend this company to friends and family, and will use again in the future if needed.