Alexis Bernard

Do you feel you were provided with enough information needed to make an informed decision regarding your loan?

Yes

Did your loan officer, processor, underwriter and closer explain things in terms which were easily understood?

Yes always. From start to finish. James provided the "cradle of comfort" that I needed to get through this process. I fully relied and trusted in him.

Did your loan officer make you feel comfortable and at ease?

Very much so.

Were your phone calls returned in a timely manner?

Always. James and team were always quick to respond.

Were you satisfied with the overall service that you received?

Yes

Would you recommend us to others?

Yes

Any additional comments?

Buying and selling a home is, in my opinion, a very stressful event. To add insult to injury, we were building a new home. Every piece of this was exciting, yet stressful and daunting. Without James and his team, I could have never managed. I am so grateful for their support and hard work!